ki888 Terms and Conditions

1Introduction & Consent

These Terms and Conditions ("Terms") form a legally binding agreement between ki888 ("Platform", "we", "us") and any person ("User", "you", "your") who uses our website or services.

By browsing the ki888 website, creating an account, making a deposit, or playing any game, you confirm that you have read, understood, and agreed to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our services.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, both of which form an integral part of these Terms.

2Eligibility & Age Requirements

To use our services, you must:

• Be at least 21 years of age.
• Be able to operate a valid account in your own name.
• Play with your own funds — gaming on behalf of another person is not permitted.
• Be mentally competent and voluntarily consent to using this service.

ki888 may request identity documents or other verification at registration or at any later stage. We reserve the right to restrict an account until satisfactory verification is completed.

3Account Registration & Management

3.1 Registration

When creating an account on ki888, you must provide accurate, complete, and up-to-date information. Accounts created with false information may be closed at any time and funds held in them may be forfeited.

3.2 One Account Policy

Each person may operate one account only. If multiple accounts are found belonging to the same person, all accounts will be permanently closed and bonuses will be forfeited.

3.3 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. Do not share this information with any third party. Report any unauthorized access or suspicious activity on your account to our support team immediately.

3.4 Account Verification

A National Identity Card (NID), proof of date of birth, or other identity-related documents may be requested. Withdrawals will be on hold until this process is successfully completed.

4Deposits & Withdrawals

4.1 Accepted Payment Methods

ki888 currently supports transactions through the following mobile financial services:

• bKash — Bangladesh's most popular mobile wallet
• Nagad — Digital financial service by the postal department
• Rocket — Dutch-Bangla Bank's mobile wallet
• Upay — Fast and reliable mobile payment system

4.2 Minimum Amounts

Minimum deposit: ৳500 (for each method).
Minimum withdrawal: ৳500.

4.3 Withdrawal Processing Time

Successfully verified withdrawal requests are generally processed within 5 to 30 minutes. However, withdrawals may be delayed if account verification is pending or bonus wagering requirements have not been met.

4.4 Withdrawal Conditions

• Withdrawals will only be sent via the same method used for the deposit.
• Withdrawals to third-party accounts are not permitted.
• Withdrawals may be held until the wagering requirements of any active bonus are fulfilled.

5Bonuses & Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: deposit ৳1,000 and receive ৳1,000 as a bonus — total balance will be ৳2,000.

5.2 Wagering Requirements

A 15x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only — not on the deposit. Example: receiving a ৳1,000 bonus means ৳1,000 × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer must be used within its specified validity period.
• The same bonus may only be claimed once per account.
• Bonus balance cannot be withdrawn directly — withdrawal is only possible after wagering requirements are met.
• If evidence of bonus abuse is found, the bonus and any associated winnings will be forfeited.
• ki888 reserves the right to modify or cancel any bonus offer.

5.4 VIP Program

ki888 has five VIP tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Through regular gaming activity, you can gradually move up to higher tiers.

6Gaming Policy

6.1 Game Results

All games on ki888 are powered by Random Number Generator (RNG) technology, which ensures fair and unbiased outcomes. Each game result is independent and is not influenced by previous results.

6.2 Technical Issues

If a game result is affected by a server error, disconnection, or other technical issue, ki888 reserves the right to void that round's result and refund the wagered amount.

6.3 Use of Software

Using automated betting software, bots, scripts, or any other program to play games is strictly prohibited. If such activity is detected, the account will be closed immediately.

6.4 Sports Betting

Sports betting on ki888 covers a range of markets including cricket, football, kabaddi, and more. All markets are subject to the general betting terms. ki888 reserves the right to change odds or close markets for any event.

7Fair Play & Security

ki888 is committed to ensuring a safe and fair gaming environment. We use SSL encryption technology to keep your personal information and financial transactions secure.

Regular reviews and audits are conducted to ensure fair play on our platform. If suspicious activity is detected, an account may be temporarily suspended during the investigation.

All transactions go through security checks. We remain vigilant against money laundering and may request further information or documents for any suspicious transactions.

8Prohibited Activities

The following activities are strictly prohibited on the ki888 platform:

• Operating an account on behalf of a minor or assisting them in gaming.
• Bonus abuse, conflicting betting, or creating multiple accounts to gain bonus advantages.
• Using automated tools, bots, or scripts to play games.
• Creating an account using another person's identity.
• Using the platform for money laundering or terrorist financing.
• Fraudulent conduct toward other users or demeaning them.
• Attempting to modify or hack the platform's security systems or software.
• Filing chargebacks or complaints using false or misleading information.

9Data Protection & Privacy

Details on how your personal information is collected, stored, and used are provided in our Privacy Policy. By registering, you also consent to that policy.

ki888 may share your information with third parties only for service delivery, to meet legal obligations, or to prevent fraud. Your information will not be sold to any third party for marketing purposes.

Device information, IP addresses, and browsing data linked to your account may be stored for security and service improvement purposes.

10Responsible Gaming

ki888 believes that gaming is for entertainment only. We are aware of the risks of gambling addiction and are committed to protecting our players.

• You may voluntarily activate a temporary break or self-exclusion on your account.
• If you feel that gaming is negatively affecting your life, please contact our support team.
• Never play with borrowed money or using someone else's funds.

Visit our Responsible Gaming page for more information and support.

11Account Suspension & Closure

11.1 Closure by the Company

ki888 may suspend or permanently close an account in the following circumstances:

• Violation of these Terms.
• Registration using false information.
• Account verification failure.
• Fraudulent or deceptive activity.
• Legal or regulatory obligations.

11.2 Closure by the User

You may close your account at any time by contacting our support team. If any pending wagering requirements are not met before closure, the bonus balance will be forfeited; however, any verified real deposit balance will remain withdrawable.

12Limitation of Liability

To the maximum extent permitted by applicable law, ki888 is not liable for:

• Game sessions being interrupted due to internet disconnection or device issues.
• Transaction delays or failures caused by third-party services (such as payment gateways).
• Unexpected technical errors or downtime during server maintenance.
• Consequences arising from a user's own negligence or failure to keep account credentials secure.

ki888 shall not be liable for any indirect, incidental, or special damages. Under no circumstances will our total liability exceed the actual funds deposited in your account.

13Dispute Resolution

13.1 Initial Steps

In the event of any dispute or complaint, please contact our support team first — via live chat (available 24/7) or by email at: [email protected]

13.2 Dispute Process

After a complaint is submitted, we will investigate within a reasonable time and provide a written decision. For disputes relating to game outcomes, our server log records will be considered the final evidence.

13.3 Chargeback Policy

False or unjustified chargeback claims will result in immediate account closure and may lead to legal action. For any payment-related issues, please contact us first.

14Changes to Terms

ki888 reserves the right to modify these terms, in part or in full, at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we will attempt to notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered as your automatic acceptance of the updated terms. We therefore recommend checking this page regularly.

15Contact & Support

If you have any questions about these terms, please contact our support team:

• Live Chat: Available 24/7 — chat with us directly on the platform.
• Email: [email protected]

Our support is available in both Bengali and English. We are ready to respond promptly to any complaints or queries.